Support Employee’s Career Growth with English Proficiency Training
Read full case and learn:
Success factors of QVCs English training implementation
Results & impact on QVCs career enhancement solution
How language training aids career growth
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1986: A retailing network established in the United States
22,200: Global Employees (as of 2021)
2017: QVC Japan, Inc. launches goFLUENT’s language training solutions
Situation
As QVC expands network operations in Europe and Asia, international staff members gather online for meetings and leadership training on a daily basis. This integrated work setup magnifies the need for effective English communication skills that breaks language barriers to maximize the productivity of virtual teamwork.
Solution & Benefits
To improve the English language skills of its employees, QVC adopted goFLUENT’s Corporate Language Academy program which appeals to be a one-stop solution: with conversation classes, 1-on-1 sessions with english trainers, and learning contents recommended by the AI’s algorithm based on a language level. Adopting various measures returned the following benefits:
2.7x more employee engagement
Increased motivation to be active and contributing members
Overall increase in confidence in using English
“One major advantage is that the AI recommends content from a variety of learning materials based on learners’ language level, business content, and other factors. The system accommodates a wide range of language levels, too.”
Sachie Sumi
Learning Development Manager
