Language training plays a key role in developing great professionals in the global company setting, enabling improved personal development among employees. Language training also drives business goals and supports corporate expansion into international markets, because it enables professionals to communicate better with people who speak the same business language. Lastly, language training supports client relationships because organizations begin to better understand their clients if they speak a common language.
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- Rethinking Frontline Training in Hospitality: Lessons from Hilton for Unlocking Potential and Achieving Employer of ChoiceAward-winning PBS journalist and American TV show host, Tracey Matisak, sits down with Kimo Kippen, former Chief Learning Officer of Hilton, and John Ambrose, President of goFLUENT, to discuss how the hospitality industry is rethinking training for a fast-changing frontline workforce to unlock potential and build brand loyalty to be recognized as an “Employer of Choice.”
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