Organizations are still committed to diversifying teams. But how can talent acquisition spot and hire high-performing multicultural talent? The solution is language assessment for diverse hiring.
The LinkedIn global report on the Future of Recruiting reveals that organizations are still committed to diversifying their teams. Based on interviews, surveys, and data analyses, the report says that 76% of organizations will not lower their DE&I hiring. Also, 20% state that it is even a higher priority now.
In our recent roundtable discussion on diversity, equity, and inclusion (DE&I), David Ng, Regional Managing Director of Morgan Philips Group Asia, connects talent acquisition, diverse hiring, and language and communication skills.
“We will not have diversity and inclusion if we do not have talent acquisition. Because this is the very first that you need to bring people into the organization,” Ng says. “I can see that language is so important in this context because we need to understand the candidates not only just based on the paper. We need to understand them through conversations in terms of what they’ve been through, their background, [and] their experiences. More importantly, we have to assess whether this person does fit.”
Ng perfectly captures how talent acquisition can be a step toward DE&I. The challenge lies in thoroughly evaluating candidates through their language and communication skills. This concern might resonate with talent acquisition teams hiring for a multicultural workplace.
If you are curious about language skills for multicultural teams, this article is for you! Today, we list the importance of screening language and communication skills for a diverse workforce. Find out why language assessment for diverse hiring could be your new priority.
Enhance Communication and Collaboration
Employees with effective business communication skills can transform any organization. Strong language skills foster clear communication and efficient collaboration, as well as prevent communication silos.
For organizations with employees that come from diverse backgrounds, language and communication skills become even more crucial. Employees must be able to speak the corporate language well because it is through this that they can work towards shared business goals. Additionally, it reduces the possibility of misunderstandings and conflicts.
During the hiring process, HR should assess language skills to ensure candidates can thrive in a multicultural environment. Such assessments go beyond mere fluency; they gauge a candidate’s ability to understand nuances, adapt communication styles, and navigate cross-cultural interactions with sensitivity.
Increase Customer Satisfaction and Global Market Reach
With businesses expanding their operations globally, employing multilingual employees provide a competitive advantage. Having an organization with diverse employees means potentially catering to diverse customers too.
Companies that communicate effectively with wide customer bases are better positioned to build rapport, establish trust, and cater to their customer’s needs in a personalized manner. To accomplish this, companies must have multilingual talents with a command of both the corporate language and mother tongue. This can take businesses to greater heights.
But how can talent acquisition contribute to this goal? Start with identifying good communicators in the talent pool.
Using a language assessment in diverse hiring ensures that you employ candidates with satisfactory linguistic capabilities to connect with customers across various cultures, drive customer satisfaction, and expand your market reach.
Promote Cultural Sensitivity and Inclusion
If an organization strives to cater to diverse customers, the workplace should foremost be a safe space for diverse employees. It should be a place where all employees are encouraged to speak up and listen to everyone.
When it comes to diverse hiring, a genuine commitment to creating an inclusive work environment is non-negotiable. To work towards inclusivity, an important element to look at is language skills.
Language proficiency often reflects an individual’s exposure to a specific culture. Languages are intertwined with cultural nuances and customs, shaping a person’s cultural identity.
Assessing language skills allows HR leaders to gauge a candidate’s cultural sensitivity, openness, adaptability, and respect for diverse perspectives. These qualities are valuable in fostering an inclusive work environment.
Employees with strong language skills and cultural competence enrich the workforce. They contribute to a diverse workplace where employees from various backgrounds can thrive.
Foster Innovation and Problem-Solving
Assessing language and communication skills is crucial for fostering innovation and problem-solving within organizations. Multilingual employees enjoy a unique cognitive advantage, as their exposure to diverse ways of thinking and problem-solving strategies enhances their creative capabilities.
It is important to identify candidates who bring diverse problem-solving abilities to the table. These are the individuals capable of adding creativity and innovation to the team. They can contribute fresh ideas, alternative viewpoints, and unique approaches to overcome obstacles. As a result, this can enhance organizational agility and competitiveness in today’s dynamic business landscape.
Unlock Fast, Accurate, and Seamless Language Assessment for Diverse Hiring
HR leaders must recognize the value of language skills in building diverse and high-performing teams. This is essential to thrive in the ever-evolving global marketplace. Start with having the right recruitment tools, including a language assessment for diverse hiring.
A real commitment to diversifying your workforce needs a game-changing solution. It requires looking beyond what is on a candidate’s resume or curriculum vitae!
As the leading language solutions provider of companies worldwide, goFLUENT understands the need to identify the top talents efficiently during recruitment. We want to help companies find the best multilingual global talent fit for every role.
goFLUENT offers scalable, seamless, and quick language assessments that are accurate and cost-effective. Our pre-hiring solution supports your DE&I commitment, helping you unlock the full potential of your multicultural workforce. Take the first step towards building a diverse and high-performing workforce today! Your newest hiring solution is just a click away.
