HOSPITALITY
Elevate service quality with language training and assessment for hospitality frontline staff
Improve the language skills of your employees, increase guest satisfaction,
and achieve operational excellence
Advance learning for hospitality frontline staff with language training by goFLUENT
Increase retention through talent development
Enhance frontline staff job satisfaction with essential language training as a company benefit. Language Academy offers hospitality-specific content in 18 languages, tailored to diverse language proficiency levels, and helps promote professional growth across frontline roles.
Make learning convenient with mobile-first language training
Integrate language learning into the daily routines of your frontline employees. Give access to Language Academy through the goFLUENT Mobile App and deploy mobile-first language training with Single Sign-On. Ensure that learning is accessible for your frontline staff.
Enhance the guest experience by improving your staff’s English-speaking skills
Boost your frontline workers’ confidence when speaking with international guests. Give opportunities to improve English language skills through trainer-led Conversation Classes, Group Lessons, and Individual Lessons. Maximize learning outcomes with personalized feedback, homework assignments, and coaching from professional language trainers.
Deploy a simple and cost-effective global language training solution
Optimize language training initiatives across your international branches with the goFLUENT Corporate License. Expand your language training for hospitality professionals with a dedicated Support Team, maintain consistency in your language standards, and effectively manage training costs.
Accelerate your hiring process for frontline workers with goFLUENT Speaking Assessment
Make informed hiring decisions, enhance candidate experience, and streamline operations with language assessment for the hospitality industry.
Precise leveling of English skills
Ensure your frontline staff have strong English communication skills. Use strategic questions and leverage human scoring to evaluate speaking proficiency accurately.
Mobile-optimized language assessment
Simplify language assessment for frontline candidates. Ensure candidates complete speaking assessments on their mobile phones in under 10 minutes for an efficient test experience.
Efficient global language screening
Streamline the global language assessment process with goFLUENT’s Client Admin Center or ATS integration. Automate testing, get test results in as fast as 1 hour, and receive client support.
“We have been using goFLUENT for 2 years with our students and are very satisfied. We were first attracted by the quality of the resources and the wide range of languages. We are also very satisfied with the topics covered, which are related to the business world and provide a good basis for the students to use the language in professional contexts…Overall, our collaboration with the goFLUENT team has been excellent. They are very good at listening, being responsive and available.”
Barbara Bettazzoni
Head of the Foreign Languages and Cultures Department, EM Strasbourg
“Our integration with goFLUENT allows us to deliver the highest quality language training in an automated manner and reach the maximum number of participants. Thank you very much for making it so easy for us by executing the work very well in the initial integration.”
Carlos de Alejandro García
Coordinador Universidad Corporativa, Grupo Eulen
“At Esaip, to obtain the engineering degree, our students must be operational in at least 2 foreign languages. goFLUENT is an excellent language-learning tool… The proposed topics are relevant and the “blended learning” approach is dynamic, interactive, and personalized, and therefore adapted to our young students who are all digital natives. What a pride for us, teachers, to see our students defend their thesis in 3 languages!”
Hannah Williams
Head of English & International Culture, Esaip La Salle École D’Ingenieurs
DEEP DIVE INTO CORPORATE LANGUAGE TRAINING AND ASSESSMENT
Access valuable insights on language training and assessment for hospitality frontline staff
Rethinking Frontline Training in Hospitality: Lessons from Hilton for Unlocking Potential and Achieving Employer of Choice
Elevating Service Standards: The Value of Language Training in Hospitality
Disrupting Language Assessment for Recruitment: Fast Results, Human Scoring, Candidate Experience
Take your hospitality service to the next level
Improve your frontline staff’s communication skills with goFLUENT’s mobile-first, flexible language solutions.