As a global leader in language training, goFLUENT set out to achieve effective quality management by reviewing its structure, responsibilities, and procedure, and successfully attaining the ISO 9001 certification on the group level.
This certification attests that goFLUENT has consistently provided products and services that meet customer and regulatory requirements, and demonstrated continuous improvement in their language training solutions and services.
The ISO 9001 certification standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach, and continual improvement.
“goFLUENT is honored to receive this important certification,” Christophe Ferrandou, Chief Executive Officer of goFLUENT said. “This great milestone emphasizes goFLUENT’s commitment to delivering world-class global language training solutions for organizations.”
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