Harmeet Singh, Senior Director for Global Learning and Development at Teleperformance, and Nick Huang, General Manager BPO Asia at goFLUENT, share insights about how scaling language assessment and training contributes to global workforce development, creates better customer experiences, and drives overall BPO excellence. Register now to learn more!
Here are some of the topics covered by this session:
The synergy of language assessment and language training in BPOs
Teleperformance’s approach to scaling language training
Real-life success stories of Teleperformance training managers and employees on the tangible impact of language training
Speakers:
Harmeet Singh
Senior Director for Global Learning and Development
Teleperformance
Nick Huang
General Manager BPO Asia
goFLUENT
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