In this webinar, Chiara Chialant, University, Learning, Internal Communication & CSR Manager Italy, Minor Hotels Europe & Americas, will share their success story and how the hospitality industry can benefit from centralized, flexible, and personalized training solutions. Learn how effective upskilling can improve talent retention and enhance the employee experience in the hospitality industry.
Speakers:
Chiara Chialant
University, Learning, Internal Communication & CSR Manager Italy
Minor Hotels Europe & Americas
Luke Peaker
Customer Success Manager
goFLUENT
Here are some of the topics covered by this session:
The impact of strong language skills on performance and retention within the hospitality industry
Benefits of a mobile-friendly, personalized language training system
Enhancing guest satisfaction through optimized reporting and intercultural communication
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